Come along to Brockhole, The Lake District Visitor Centre for a great day out whatever the weather! Find us on the shores of Windermere.

Brockhole Visitor Updates – FAQs

We know you might have some questions about the recent changes at Brockhole, so we’ve put together this handy FAQ to keep you up to date! While some things have changed, there’s still plenty of adventure waiting for you, from boat hire on Windermere to exciting activities like archery, mini golf, and our amazing Adventure Playground. Check out the answers below to find out what’s new and what’s still here to enjoy.

1. Is there anywhere to eat and drink at Brockhole?

Currently, there is no café on-site, but we’re excited to welcome a new third-party food and drink vendor soon. The exact opening date is yet to be confirmed, so keep an eye on our website and social media for updates.

 2. Can I still go inside the house at Brockhole?

No, the house is now closed to the public. This allows us to focus on improving and expanding the fantastic outdoor experiences we offer across the site.

 3. Where are the toilets located?

Toilets are available down in the grounds near the Activity Cabin, between the Adventure Playground and the lakeshore.

 4. What activities are still available at Brockhole?

There’s still plenty of adventure to enjoy! You can take part in:

• Boat hire – explore Windermere by kayak, canoe, or motorboat
• Archery – test your aim with our expert-led sessions
• Mini golf – challenge family and friends on our fun course
• Adventure Playground – free play area with exciting features for all ages
• Zip World – high-flying fun with treetop adventures
• Go Wild – action-packed axe throwing and laser tag

 5. Is Brockhole still a good place to visit with kids?

Absolutely! With our incredible Adventure Playground, mini golf, boat hire, and thrilling activities like Zip World and Go Wild, there’s plenty to keep children of all ages entertained. Whether they love climbing, exploring, or getting active outdoors, Brockhole is still a top family destination.

 6. Where can I find updates on food options and other changes?

We’ll be sharing the latest news on our website and social media channels, so be sure to check in regularly for updates on our new food and drink offering and any other exciting developments at Brockhole.

7. Can you still book the Gaddum? 

The Gaddum is closed and no longer bookable. Stay tuned for info on where to eat and drink at Brockhole. 

8. Can I book a wedding at Brockhole? 

We no longer host weddings at Brockhole or the Gaddum. 

9. Do you still do Heritage Garden Tours?

Yes, we do. Our Heritage Garden Tours are operating as usual, just without the cream tea. 

There are lots to do for all the family. We have a range of services and facilities to help make Brockhole as accessible as possible for everyone, including visitors with disabilities. We welcome well-behaved dogs on leads.

Parking

The car park is pay and display. 

PLEASE NOTE: While we try to accommodate everyone, we cannot guarantee parking during peak-season months. To avoid disappointment please look into alternative options for parking and opt for travelling by bus or boat. 

Pre-booked Activities

If you are experiencing issues with our booking system, please contact us on 015394 440270. 

To avoid disappointment, please pre-book activities in advance of arrival. We can not guarantee availability on the day. For booking, see Activities, or call 01539 440270. 

Cancellations

We have a 48 hour cancellation policy (apart from Halloween Passports which is 7 days). If you cancel your booking before a 48 hour notice period of the activities start date you are entitled to a refund. No refunds will be given if it is less than 48 hours before your activity was due to take place. If your cancellation falls before a 24 hour notice period of the activities start date your booking can be rearranged but not refunded. No refunds will be given due to rain or bad weather unless we cancel the activities ourselves due to extreme weather such as extreme wind and thunder. 

Blue-green Algae

There may be blue-green algae on Windermere which can be harmful to dogs and humans. Please be careful when swimming/paddling in the lake. 

What others say

• "Glad to see more events and activities happening at Brockhole...There is something for everyone."
• "Disabled access is great."
• "We all enjoy coming and the children love the playground."

99 per cent of people said they would recommend us to family and friends.

- Recent customer survey

We would love to hear how you enjoyed your visit to Brockhole - post a Trip Advisor review!