Voice Agent Terms & Privacy Policy

 

Voice Agent Conversations

To ensure the highest quality of service and to continuously improve our customer support, conversations with our voice agents may be recorded and transcribed.

By continuing to interact with our voice system, you consent to:

• The recording of your conversation
• The storage and processing of transcripts for quality assurance, training, and product improvement
• Our use of anonymized data to improve response accuracy and user experience

We do not use recordings for marketing purposes, nor do we share them with third parties unless legally required.

If you prefer not to be recorded, please use one of our alternative contact methods listed below.

Your Data Rights

You have the right to request access to your conversation data, request its deletion, or ask questions about how it’s used. To do so, please email us at [email protected].

Need Help?

If you have concerns or would like to speak to a human, you can contact us directly at:
[email protected]

Thank you for trusting us to assist you.